Privacy Policy

Information we collect

When you contact us or request a service, we collect the details you provide, such as your name, phone number, email address and the documents needed for your transaction.

How we use it

We use your information only to respond to your enquiry, prepare and submit your transactions, and update you on their progress.

Sharing

We share information only with the government entities and service providers (such as translators or insurers) required to complete the transaction you request. We do not sell personal data.

WhatsApp and email

Messages sent via WhatsApp or email are also subject to those providers’ terms and privacy policies.

Retention and your rights

We keep documents only as long as needed for your transaction and applicable record-keeping requirements. You may ask us to access, correct or delete your data by emailing business@fixglobal.ae.